How Do I Know My VIP Level and Points

Initial points and VIP level will be sent via VIP Notice Email and 1V1 Whatsapp, and accompanied by a statement explaining the rights and benefits of VIP customers.

How to Check the Accumulated Points Updates

VIP points and levels will be updated on the first day of each quarter, in January, April, July and October respectively, and changes in VIP levels and benefits will be notified by your dedicated service team.

How to Redeem the VIP Rights

VIP benefits need to redeemed after you receive the notification of VIP level and benefits, or after placing an order, or after partticipating in the VIP events , your dedicated service team will contact you and redeem the relevant benefits through 1V1 email and Whatsap.

VIP Customer Experience | Premium SUNTECH Textile Machinery Services

Join & Experience Premium Customer Service & Exclusive Rewards

VIP BENEFITS

Exclusive Bulter Service
Expert Return Visit
Parts Discount Privilege
Free Parts Bundle
Worry-free Extended Warranty
Annually Free Benefits
Upgrade & Trade-in Offer

VIP Level Growth

What Benefits Do Our VIPs Enjoy?

How to Grow Your VIP Level?

Initial Points

Calculation Method

Count the initial points according to the previous orders' amount, count 1 point for every 10 US dollars
Order Points

Purchasing Machines and Spares

Get 10 points for every 100 USD per order every year (Count as FOB)
Event Points

Excellent Reviews

1. Get 300 points for rated us via Email/Whatsapp with reviews & pictures
2. Get 800 points for taking a video of machine running in your factory & Short Feedback

Referral Rewards

1. Get 1000 points for each customer introduced & provide customer contacts

VIP Month Campaigns

Get double points when you make orders at every VIP month ( July & November )

Check Out FAQs

How Do I Know My VIP Level and Points

Initial points and VIP level will be sent via VIP Notice Email and 1V1 Whatsapp, and accompanied by a statement explaining the rights and benefits of VIP customers.
How to Check the Accumulated Points Updates

VIP points and levels will be updated on the first day of each quarter, in January, April, July and October respectively, and changes in VIP levels and benefits will be notified by your dedicated service team.
How to Redeem the VIP Rights

VIP benefits need to redeemed after you receive the notification of VIP level and benefits, or after placing an order, or after partticipating in the VIP events , your dedicated service team will contact you and redeem the relevant benefits through 1V1 email and Whatsap.

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8F, Building A, Shimao Wisdom Tower, No.9 Jiangnan Ave., Hangzhou, Zhejiang, P.R.C

0086-571-86597552 / 0086-571-86597553

+86-13777818208

sales@strength-group.com

8:00 am - 18:00 pm, Monday - Friday

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