Customer Success Story from ENCAJES | SUNTECH Textile Machinery

SUNTECH X ENCAJES

As the largest lace exporter in Colombia, ENCAJES manufactures a wide range of textile and home decoration products, exporting to Europe and the Americas. With the rapid development of Colombia's textile industry, ENCAJES has expanded its production and operations. To further improve product quality and technological capabilities, ENCAJES invested in SUNTECH fabric inspection machines in 2019, ensuring continuous enhancement of their fabrics and products to satisfy end customers.
SUNTECH X ENCAJES

As the largest lace exporter in Colombia, ENCAJES manufactures a wide range of textile and home decoration products, exporting to Europe and the Americas. With the rapid development of Colombia's textile industry, ENCAJES has expanded its production and operations. To further improve product quality and technological capabilities, ENCAJES invested in SUNTECH fabric inspection machines in 2019, ensuring continuous enhancement of their fabrics and products to satisfy end customers.

Background

Founded on 1978, ENCAJES is a leader in textile and home decorations industry, consistently staying at the cutting edge of technological and innovative advancements. As Colombia's largest exporter of lace products, ENCAJES has expanded its production lines in recent years to include sportswear, underwear, and swimwear. By continuously integrating new technologies and developing advanced fabrics, ENCAJES meets the evolving needs of the technical clothing and fashion markets.

ENCAJES aims to enhance the quality of life for its team and their families by implementing top-tier social and environmental practices. The company is dedicated to creating high-tech, differentiated, and innovative textile solutions that align with the latest fashion trends, catering to all segments of the clothing industry. In its production processes, ENCAJES relentlessly pursues product and process improvements. Their stretch lace series incorporates over 10 technologies, offering design, sophistication, comfort, and transparency while maintaining the elegance of lace. This commitment propels the Colombian textile industry to global prominence in quality and innovation.

Honored Customer Journey

Since 2019, ENCAJES and SUNTECH have enjoyed a successful partnership. SUNTECH's strong reputation in Colombia has made it a go-to choice for textile machinery among many customers. Known for its user-friendly design, SUNTECH's textile machinery features a compact build and ease of operation, meeting the high technical requirements of its users. After learning about SUNTECH in Columbia textile industry, ENCAJES purchased two Knitted Fabric Inspection Machines to enhance their textile production process, boosting both productivity and product quality.

In 2024, SUNTECH upgraded its VIP System and, alongside local agents support. In this March, Our sales team paid a special visit to ENCAJES to present the annual Honorary Cooperation medal to thank them for their long-term trust and cooperation, for better understanding local customers' demands as well.

SUNTECH provides ENCAJES with customized textile machinery solutions, ensuring timely and efficient support. We anticipate continued trust and cooperation between our companies, striving together to optimize textile production efficiency in Colombia.

Challenges & Why SUNTECH

Business Challenges

In recent years, Colombia's textile industry has seen rapid growth, with significant exports to the European and American markets. This surge has intensified competition, presenting challenges for companies like ENCAJES to maintain their market position. ENCAJES understands that standing out in market requires continuous optimization of products and processes. They are dedicated to integrating advanced technologies into their most critical and differentiated production processes.

ENCAJES serves global brands and retailers that demand excellence in both product quality and appearance. This commitment to innovation and quality is crucial for ENCAJES to navigate the competitive landscape and achieve sustained success in the global textile industry.
Product Requirements

With rising global labor costs, the textile industry is experiencing more intense competition. ENCAJES, which currently relies on traditional manual packaging, has recognized that this is not only time-consuming but also costly in terms of labor. The company aims to invest in new technologies to reduce its reliance on manual labor and lower production costs.

Additionally, sustainable fashion is a shared goal within the textile industry. ENCAJES seeks to implement more environmentally friendly and sustainable practices in its production process. To meet these needs, SUNTECH has suggested ENCAJES with customized Automated Packing Solutions, supporting their commitment to advanced developments and sustainability.
Why SUNTECH

ENCAJES decided to cooperate with SUNTECH because of its impressive comprehensive capabilities, unwavering commitment, quality and localized service advantages. SUNTECH's classic fabric inspection solution not only helps ENCAJES to solve the problems of low pass rate of finished fabrics and inefficiency in fabric inspection, but also enhances the operation experience of factory inspectors.

In addition, SUNTECH also provides an attractive future, AI Visual Inspection and Automated Packaging Solutions. This will predictably help ENCAJES to reduce labor costs, improve the efficiency and accuracy of inspection and packing, safeguard the continuous high quality output of the factory as well.

SUNTECH Solutions to Help Out

Classic Fabric Inspection Equipment Solutions

SUNTECH's classic fabric inspection machine has transformed ENCAJES's quality control processes, allowing their team to scan fabrics at an average speed of 20-25 meters per minute—nearly double the previous rate. By investing in these innovative solutions, ENCAJES has driven operational excellence and quality assurance to new heights.

The SUNTECH ST-KFIM series, purchased by ENCAJES, features tension-free inspection machines for knit fabrics that automatically control fabric tension. These machines are versatile, handling a wide range of fabrics including tension-sensitive elastomeric and lycra fabrics, as well as stable woven, technical, and upholstery materials. They can be configured to operate from plait/loose fabrics to roll, or with various other fabric inlet and outlet options. Compared to other tension control fabric inspection machines, the ST-KFIM series offers more stable, precise, and rapid tension adjustments, significantly improving defect detection efficiency.

Additionally, the integrated four-point system has simplified the quality control workflow, reducing training time and minimizing inspection errors. The system accurately records fabric defects and numbers, providing comprehensive inspection reports. This enhancement has streamlined operations, improved fabric quality and consistency, and dramatically reduced customer complaints and returns, solidifying ENCAJES's reputation for exceptional quality and customer satisfaction.

Reviews from ENCAJES

ENCAJES expressed their gratitude to SUNTECH and its partners for their invaluable support

ENCAJES constantly seeking to improve our products and our producing processes. SUNTECH and ENCAJES share the same goals to optimize textile productions. We appreciate all your efforts to ensure our products run perfectly, and improve our work quality.

-- Felipe

(Production Manager)

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